Return Policy | fibi & clo

Return Policy

We are sure you will love walking your path with your fibi & clo sandals! However, if by chance you're not completely satisfied with your purchase, we'll be happy to help.

  • We offer return shipping within all U.S. 50 states and APO/FPO addresses on all orders.
  • fibi & clo accepts the return of unworn merchandise in salable condition within 60 days of the original ship date.
  • Merchandise must be accompanied by original proof of purchase and must be in its original packaging.
  • Returns received within 15 days of the ship date are eligible for a refund in the form of cash or store credit.
  • Returns received after 15 days and within 60 days of the ship date are eligible for refund in the form of store credit only.
  • Returns cannot be accepted on items received more than 60 days after the original ship date.
  • Shipping charges are non-refundable. Please place RMA number on the box and return directly to our warehouse via the following address:

    fibi & clo Fulfillment Center
    13810 Hollister, Suite 170
    Houston, TX 77086

Final Sale

E-gift cards, sale merchandise, Fashion Agent incentive rewards, hostess rewards, products purchased with gift cards, and other similar items are not eligible for return. Sale items are eligible for replacement only.
Please contact our Support Team at with any questions.